UXR Resources¶
For easy access (e.g. viewing the table of contents), please see my UX Research Bookshelf on Google Books.
UXR Books¶
Best of lists curated by other researchers¶
(sorted chronologically)
- Paul McInerney (2021): Classic UX books from the 1980s
- Towsey, Kate (2020): A little library for someone new to the field of user research — like Research Ops new hires and internal stakeholders
- Ngai, joanna (2019): Want to dig into UX Research? Here’s some must-reads to help you get started
Design thinking¶
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Lewrick, M., Link, P., & Leifer, L. (2020). The Design Thinking Toolbox: A Guide to Mastering the Most Popular and Valuable Innovation Methods (1st edition). Wiley.
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Lewrick, M., Link, P., & Leifer, L. (2018). The Design Thinking Playbook: Mindful Digital Transformation of Teams, Products, Services, Businesses and Ecosystems. John Wiley & Sons.
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Innovation design¶
(sorted chronologically)
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Mastrogiacomo, S., Osterwalder, A., Smith, A., & Papadakos, T. (2021). High-Impact Tools for Teams: 5 Tools to Align Team Members, Build Trust, and Get Results Fast (1st edition). Wiley.
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Osterwalder, A., Pigneur, Y., Smith, A., & Etiemble, F. (2020). The Invincible Company: How to Constantly Reinvent Your Organization with Inspiration From the World’s Best Business Models (1st edition). Wiley.
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Bland, D. J., & Osterwalder, A. (2019). Testing Business Ideas: A Field Guide for Rapid Experimentation (1st edition). Wiley.
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Osterwalder, A., Pigneur, Y., Bernarda, G., Smith, A., & Papadakos, T. (2014). Value Proposition Design: How to Create Products and Services Customers Want (1st edition). Wiley.
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Osterwalder, A., & Pigneur, Y. (2010). Business Model Generation: A Handbook for Visionaries, Game Changers, and Challengers (1st edition). Wiley.
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UX Research for practitioners¶
(sorted alphabetically)
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Hall, E. (2019). Just Enough Research, 2nd Edition (2nd edition). A Book Apart.
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Hoffman, K. M., & Gothelf, J. (2018). Meeting Design: For Managers, Makers, and Everyone. Two Waves Books.
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Jarrett, C., & Krug, S. (2021). Surveys That Work: A Practical Guide for Designing and Running Better Surveys. Rosenfeld Media.
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Kalbach, J., & Schrage, M. (2020). The Jobs To Be Done Playbook: Align Your Markets, Organization, and Strategy Around Customer Needs (1st edition). Two Waves Books.
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Klein, L. (2016). Build Better Products: A Modern Approach to Building Successful User-Centered Products (1st ed.). Rosenfeld Media.
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Knapp, J., Zeratsky, J., & Kowitz, B. (2016). Sprint: How To Solve Big Problems and Test New Ideas in Just Five Days (1st ed.). Transworld Digital.
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Norman, D. (2013). The Design of Everyday Things: Revised and Expanded Edition (2nd ed.). Basic Books.
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Polaine, A., Løvlie, L., & Reason, B. (2013). Service Design: From Insight to Implementation (1st edition). Rosenfeld Media.
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Portigal, S. (2013). Interviewing Users: How to Uncover Compelling Insights (1st edition). Rosenfeld Media.
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Portigal, S. (2016). Doorbells, Danger, and Dead Batteries: User Research War Stories (1st ed.). Rosenfeld Media.
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Quesenbery, W., & Brooks, K. (2010). Storytelling for User Experience: Crafting Stories for Better Design (1st ed.). Rosenfeld Media.
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Sharon, T. (2016). Validating Product Ideas: Through Lean User Research (1st ed.). Rosenfeld Media.
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Wunker, S., Wattman, J., & Farber, D. (2016). Jobs to Be Done: A Roadmap for Customer-Centered Innovation. AMACOM.
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Young, I. (2008). Mental Models: Aligning Design Strategy with Human Behavior (1st edition). Rosenfeld Media.
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Young, I. (2015). Practical Empathy: For Collaboration and Creativity in Your Work (1st ed.). Rosenfeld Media.
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Journals¶
Websites¶
- Blog from Jeff Sauro from MeasuringU
- UMUX-Lite
- EPIC - Advancing the Value of Ethnography in Industry
- Norman Nielsen Group - Articles
Publishers¶
Medium communities¶
- Prototypr.io - Prototyping, UX Design, Front-end Development and Beyond
- UX Collective
- UX Planet - One-stop resource for everything related to user experience
- Enterprise UX
- Mixed Methods - - For UX researchers by UX researchers
- ResearchOpsLife
- ResearchOps Community