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Overview

Below are all the "thematic clusters" in which I have done work throughout my career. Following the "Details" link will showcase my UX research work using (a) a project brief (goal, approach, research methods applied, findings/results, my role in the project), (b) which UX research challenges I successfully resolved, (c) some sample artifacts (where appropriate), and (d) the publications that resulted.

  • Cloud Services

    Franz Marc, "Spielende Formen", 1914

    Cloud storage
    Electronic data safes
    Personal information management

    Details

  • Enterprise Resource Planning

    August Macke, "Mode - Frau mit Sonnenschirm vor Hutladen", 1914

    Accounting, cash management, payment automation, reporting accounts payable/receivable

    Details

  • Service Design

    Paul Klee, "Drehbares Haus", 1921

    E-Government
    Public administration
    Service encounter redesign

    Details

  • Information Management

    Paul Klee, "Ad Parnassum", 1932

    Institutional repositories
    Digital long-term archiving

    Details

  • Information Retrieval

    Alexej von Jawlensky, "Portrait of a Girl", 1909

    Site search
    Patent retrieval

    Details

  • UX Research as a teamsport

    Paul Klee, "Stilleben mit Würfel", 1923

    Private banking
    Mobile counseling

    Details